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How to Deal With Unhappy Salon Clients? | zolmi.com
The first rule should be: don't react negatively. It does not help to resolve the complaint. Listen to the client and put yourself in the client's shoes. It will make solving the issue a lot easier. Try and think about a complaint you might have made…
How to Increase Salon Customer Reviews | zolmi.com
So you have finally decided to find out how to increase salon customer reviews? That’s awesome! Nowadays, before customers can try any new service, turn to online customer reviews besides friend recommendations for proof of reliability and credibility.…
How to Work Up Your Salon Retail Sales Percentage | zolmi.com
How does your salon retail sales percentage affect your overall bottom line? Most salon businesses don't yet know the importance of carrying out this comparison, and therefore, are not utilizing their salon retail space to its full potential. Do you…