Massage Therapist Job Description for 2023

Are you trying to create the perfect massage therapist job description to boost recruitment at your salon or spa? Or, are you looking into a new career and want to see what’s required for this role?

Either way, we’ve created this guide to help explain the roles and responsibilities of a massage therapist. We’ve also included a bonus job description template to help you get started.

Massage Therapist Job Summary


At [name] salon and spa, we pride ourselves on our professional and caring staff who dedicate their time to providing clients with a luxurious, healing and restorative experience in a modern, upscale atmosphere. We’re seeking a full-time, experienced massage therapist to join our growing team. If you enjoy working with clients and are ready to take the next step in your career, we’d love to hear from you.

Massage Therapist Job Description


  • Welcome customers to the massage studio
  • Consult with customers about their medical histories and any issues with stress and/or pain in order to determine whether massage would be helpful
  • Perform client consultations and take detailed notes about their needs and existing conditions to determine if massage therapy will be helpful for them
  • Conduct client evaluations to check for painful or tense areas of the body
  • Take SOAP notes
  • Recommend services and treatments
  • Perform soft-tissue, facial and scalp massages
  • Listen to client’s feedback and adjust massage techniques as needed
  • Provide guidance and suggestions to help clients improve their posture, relaxation and muscle strength
  • Evaluate client’s discomfort, muscle tension and range of motion
  • Advise clients on stretching techniques based on their lifestyles and needs
  • Explain treatments and packages offered
  • Apply and recommend different products as appropriate
  • Provide a wide range of different massage services
  • Explain any risks and benefits of each massage procedure to clients
  • Keep accurate and detailed client treatment records
  • Sterilize and tools and equipment between clients
  • Change linens and treatment room/ massage table coverings between clients
  • Consult with physiotherapists and healthcare professionals about client’s treatment plans, as needed
  • Help to develop multi-visit treatment plans when needed
  • Listen to client’s feedback and concerns
  • Update professional knowledge and qualifications by attending professional development seminars/ classes, etc. when necessary
  • Accompany clients to treatment rooms and to the reception area, afterwards
  • Maintain a professional and courteous demeanor
  • Uphold all health and safety standards
  • Maintain client confidentiality and approach each client with sensitivity and compassion

Some additional responsibilities of a Massage therapist include:

  • Help with general hygiene and cleanliness around the salon
  • Wash and fold towels and linens as needed
  • Maintain an inventory of all massage supplies and products
  • Receive payment for massage services
  • Prepare orders of new massage supplies
  • Help to update the Massage therapy and Wellness section of the salon newsletter
  • Inform clients of any promotions or special events
  • Upsell and recommend additional salon and spa services or products to clients where appropriate
  • Develop and maintain strong relationships with clients
  • Post on the salon’s social media pages

Massage therapist job description
Massage Therapist Job Description

Massage Therapist Qualifications


  • Massage Therapist or Registered Massage Therapist license as required by the state
  • A high school diploma or equivalent
  • Basic computer and note-taking skills
  • Experience and ability to use massage therapy software and digital SOAP notes
  • A minimum of 6+ months of on-the-job experience as a Massage therapist
  • Good manual dexterity
  • Ability to stand for prolonged periods of time
  • Ability to meet the needs of diverse clients
  • Specializations in different types of massage (sports massage, pregnancy massage, etc.) a bonus

Massage Therapist Skills


  • A passion for helping others and the willingness to learn new things
  • A professional appearance and demeanor
  • Ability to work flexible hours
  • Excellent verbal communication and listening skills
  • Attention to detail
  • A familiarity with a variety of massage techniques and products
  • The ability to work under pressure during busy times


The complete spa book for massage therapists

Hospital based massage therapy specific competencies 

The art of sensual massage

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