What Is the Best Spa Software of 2023?

If you’re looking for the best spa software, then we’re here to help. Here are our recommendations for their value and versatility. Our favorite is Zolmi, but we’ve included several others, too.

Zolmi

Zolmi is a free spa software that can help you with online bookings, appointment scheduling, inventory management, marketing, reviews and online payments.

They provide clients with reminders and SMS appointment confirmations to help reduce late arrivals and no-shows.

Some of the features that set Zolmi apart from the competition include their website builder, which can help you set up a chic, fast and optimized spa website in as little as ten minutes and their reputation management tools for gathering feedback, reaching out to clients and boosting your review scores.

Zolmi provides a convenient and user-friendly app to help manage your spa on the go from your iOS or Android device.

MindBody

MindBody is more than a spa booking system- it can also help with scheduling, attendance tracking, inventory management, client data (including SOAP notes) and automated marketing.

They mainly focus on small and medium-sized spa management, and include an AI receptionist feature for helping clients with bookings and basic questions about your services.

MindBody’s booking schedule can be integrated with your spa’s existing website in a variety of color schemes to match your brand. They also have an automated upselling feature that provides clients with customized recommendations based on their history.

Zenoti

Zenoti provides spas with online booking, self check-in, billing and invoicing, scheduling and inventory management among other services. You can use it to manage multiple locations at the same time, or to keep up with scheduling and payroll at a single spa location.

One of Zenoti’s standout features is their website’s 24-hour customer support chat box, which means that you’ll never have to wait until the next day to get in touch with someone if there’s a problem.

Although they don’t have a free version available, Zenoti does offer a free demo that you can try out.

Appointy

Appointy’s user-friendly spa POS software offers appointment scheduling, online booking, payment processing services and SMS reminders. They also provide detailed reporting and statistics to help optimize your spa business.

If you’re not sure whether Appointy is right for you, you can try out their tools using the free version before you decide.

Spa managers can choose between real-time scheduling and automated scheduling options, depending on the business’s needs.

Square

Square’s software for spa owners can help you manage your business and staff with minimal hassle- it works on both Android and iOS, so you won’t have to get new phones to start using it.

Using Square, you can set different staff members to perform services during the same appointment, keeping track of everyone’s availability- this can be a huge help if clients book several treatments during a single visit. You can also track your spa’s sales and inventory.

Finally, Square’s website features useful tutorial videos to make sure that you understand the software’s features and how to use them.

Acuity

Acuity provides spa businesses with staff scheduling, payment processing, online booking and automated appointment confirmations in a streamlined and efficient package.

Their client database lets you and your team store contact information, consultation forms and client notes securely and access them easily.

Some things that make Acuity stand out are the fact that it can be integrated with other apps like Google analytics or Paypal if your spa already uses these, as well as social media sites like Facebook or Instagram and even video conferencing software for remote consultations.

To learn more please check out our post on How To Improve Spa Management Efficiency.

Booksy

Depending on your spa’s needs, you can choose between two different versions of Booksy: Lite and Pro.

Lite tends to work better for smaller businesses that need basic features like a calendar, marketing assistance and payment processing, while Pro is marketed towards busier spas looking for more advanced features like detailed performance metrics and multiple schedules.

Booksy lets you create schedules quickly and efficiently, copying or editing shifts for team members as needed and adjusting business hours, breaks and staff’s availability.

If you have any questions, their website also has a detailed FAQ section that can help you get started.

Vagaro

If your spa already uses other platforms or apps like Facebook, Yelp, Instagram or Quickbooks, then you can add Vagaro to the mix easily- it’s designed to work along with these.

Using Vagaro, spa managers can set up online booking, process payments or create schedules for their team members quickly and easily.

Vagao uses a drag and drop schedule that makes adding or changing bookings fast, and they also offer automated marketing via email or text messages. During the booking process, you have the option to require a credit card or deposit, too.

Fresha

Fresha is great for spa professionals who need a versatile tool to help manage their appointments, take bookings, process payments and keep their client database organized.

Fresha comes in a free version as well as a paid one with more advanced features available, depending on your needs.

Using the mobile app, you and your clients can book recurring appointments, change upcoming bookings or add new payment methods. You can also use Fresha’s Activity Dashboard to view your calendar and client data.

Their software works with your business website and social media pages, making it easy for prospective clients to book an appointment.

To learn more please check out our post on What Is the Best Spa Management System.

Conclusion

Now that you’ve gone over what’s available, you and your team can choose the right tolls with confidence.

Our recommendation is still Zolmi as the best spa software to help optimize your business. They offer the best of both worlds, combining amazing value with a versatile toolkit and great customer service. Why not check them out today?

Citations

Appointment scheduling among agents: A case study in designing suitable interaction protocols
https://aisel.aisnet.org/cgi/viewcontent.cgi?article=155

Web-based medical appointment systems: A systematic review
https://www.jmir.org/2017/4/e134/

The challenges of e-appointment: process modeling, infrastructure, and organizational context
https://www.researchgate.net/profile/Ralf-Klischewski/publication/228954561