You may be wondering “how do I choose a POS for my salon?” With so many options out there, choosing a POS system for your salon can seem like a daunting task.
Small business owners have to take a lot of different things into account, weighing the capabilities of POS software against their own salon’s needs. Don’t worry, this isn’t as hard as it sounds.
In this guide, we’ll go through the details of what to look for in a point of sale system, what to keep in mind when making your choice, and how to select the best POS system for your business. We’ll also take a look at what point of sale systems actually do, and what POS features you’ll want to shop for.
With the right point of sale system in place, your salon will save both time and money.
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- What Does a POS Do?
- What are the Benefits of Using a POS?
- How to Find the Right POS for Your Salon?
- Tips to Get the Most Out of Your POS
What Does a POS Do?
POS system stands for “Point of Sale System.” So, what should a POS system do?
Point of Sale is a system that handles your salon’s information, inventory, scheduling, as well as customer transactions, and data tracking. Think of it as a one-stop shop that can streamline all of your data, from credit and debit card transactions to inventory tracking and appointment bookings.
POS systems make it much easier to make business decisions and create sales reports. It also makes life a lot simpler for your staff and customers.
What are the Benefits of Using a POS?
Adding a new POS system to your salon will improve your workplace efficiency, because all of your data will be in one place. This makes it incredibly easy to update product prices, especially if you have multiple salon locations. A point of sale system also saves time.
Appointment bookings, customer management, transactions, and inventory management all become much faster. By inputting the data into the system, your staff can make sure that “human error” and small mistakes don’t lead to wasted time and big losses, later on.
Additionally, a retail POS looks impressive. Customers will be happy when they see how organized and professional your services are. A POS system keeps everything running efficiently which, in turn, builds trust among clients.
POS systems also help your salon to organize loyalty programs and salon promotions. Since you’ve got your clients’ contact information and customer data stored in one place, it’s easy to stay in touch with them.
Using a retail POS system will help you support your employees.
Customer data and efficiency, sales metrics, and cash register transactions can all be viewed in one place.
This ease of use will help you to provide staff coaching as well as tracking your business operations. Your employees can track their performance and feel motivated when they see results. It’s also easier to spot a “red flag”, like a product that isn’t selling well, or a staff member who needs some extra help.
How to Find the Right POS for Your Salon?
Choosing a POS system for your salon is important. Make sure that you consider a couple of key details before you get started.
Its Appearance: Remember, customers will see the POS, too. It should look good and reflect the professional image that you want for your salon.
It Needs to be Functional: What makes a good POS system depends a lot on what you need. Do you want it to help with inventory management, appointment bookings, or payment processing? No problem! Just ensure that you pick a POS provider that includes these features. The best POS system can be adapted to suit your needs.
Think About Your Salon Hardware: Part of finding the right POS system is making sure that you choose something compatible with your own hardware. For example, a cloud-based POS will use iPads or tablets. You can make payments or book appointments easily.
Of course, you’ll need to manage transactions in your salon. For this, cash registers and credit card processing are essential. This way, you’re equipped to handle payments at the till in cash or accept credit cards.
If your salon doesn’t have a credit card processor or a credit/debit card reader, you’ll have to operate using cash only. Finally, don’t forget to have a receipt printer- this will give customers a transaction record, complete with the salon logo and any other important information.
Ask About Customer Support: Ideally, POS companies will offer good customer support services, in case you need any help getting things set up. POS systems should be user-friendly and make running your salon business easier. When you choose a POS system, check to see what support services the company offers and how you can contact them, if you need assistance.
Tips to Get the Most Out of Your POS
Running a salon takes a lot of time, energy, and brainpower. A POS software solution can make many of these tasks easier, freeing you to focus on the parts of your job that you’re passionate about. Here are a few things that you can do to get the most out of a point of sale system.
Use it for scheduling and booking. After choosing the right system, you can set employee schedules as well as save time booking and notifying people about special events, such as promotions and holidays. Also, you can easily assign tasks or change appointments when necessary. Clients can use the point of sale POS systems to book appointments any time, without having to call the salon.
Set client reminders and make employee management easier. You can automatically remind salon clients about upcoming appointments or promotions. This will decrease the odds of them needing to cancel or rebook. It also increases client loyalty and referrals. In addition, you can track what tasks you’ve given each staff member and check up on their progress, including the number of clients they’ve seen and their sales rates.
Manage your inventory and marketing. Use your POS solution to track fast-moving products, flag items to reorder, and keep an eye on incoming shipments, all in one place. Along with keeping tabs on inventory, you can use these systems to set dates for promotions and special events.
Since you’ve got your clients’ contact information and email addresses stored here, it makes it easy to send out newsletters, promotional materials, and arrange things like gift certificates, too. During extra-busy times like the holiday season, this will make all the difference.
Finally, think about e-commerce and your salon’s needs. POS solutions will help your business to stay competitive by selling products online, reducing manual data input, and improving your staff and clients’ experience.
The question “how do I choose a POS” doesn’t need to be something that you stress about. In fact, finding a POS system that fits your salon can be both easy and fun. Once you decide on your business requirements, you can narrow down your search and focus on something that can be customized to meet your needs.
Just remember to look for a few key requirements that every system should have, such as appointment booking, employee management, and inventory control.
And if you love these ideas or have some other ideas that you've used in the past to promote your salon business, why not share them with the Zolmi community in the comment section below. We would also be delighted to answer your questions, as well.
Measuring the effect of a new point of sale system on the performance of drugstore operations https://www.sciencedirect.com/science/article/abs/pii/S0305054802000473
Is your salon cyber safe? https://search.informit.org/doi/abs/10.3316/informit.273673839875904
Customer Loyality Segmentation on Point of Sale System Using Recency-Frequency-Monetary (RFM) and K-Means http://join.if.uinsgd.ac.id/index.php/join/article/view/511